How Can I Choose My Desired Seat on Hawaiian Airlines?
Booked a flight with Hawaiian Airlines and have special seat preferences? With Hawaiian Airlines seat selection process, you can easily get a seat of your choice on the plane. The airline allows customers to choose their seats depending on their fares for free or a small charge. Some fares do not even allow advance seat selections on Hawaiian Airlines. However, there are added conditions that apply. Take a look at the details of seat selection and options on Hawaiian Airlines in detail below.
What is the Hawaiian Airlines Seat Selection Process?
If you wish to select a seat from an available option on Hawaiian Airlines flight, try logging into My Trips. But, for flights departing within the next 24 hours, seat selection is available at check-in (online/ airport). Let’s help you understand the Seat selection process in detail
Hawaiian Seat Selection Online
Before checking in for flights, you can select seats on Hawaiian Airlines through My Trips. Here are the steps:
- Open the Hawaiian Airlines Website (www.hawaiianairlines.com)
- Click on “My Trips” on the homepage.
- Enter your last name.
- Use your confirmation code or e-ticket number to continue.
- Retrieve your trip details.
- Click the Select Seats option.
- Check the seat map for available seats.
- Select one in your cabin.
- You can also choose other options with extra fees shown as available for you.
- Complete the process by making the payment.
- Confirm.
If you follow these steps above before checking in, you can select a Hawaiian Airlines flight seat in advance. For more information about the seating options and how to choose one in the preferred sections, you can call the Hawaiian Airlines customer service team.
Hawaiian Airlines Offline Seat Selection
When a Hawaiian Airlines seat is not available online on the website, it won’t be on the phone either. But, if you are simply having trouble with the seat selection process for an available seat online, you can call the airline directly for help. Here are the steps you can follow:
- Call Hawaiian Airlines customer service.
- Dial 1-800-367-5320
- Follow the IVR instructions.
- Choose to speak to an airline live person.
- Connect with him and share your seat preferences.
- He will offer you a seat that is available.
- Confirm your selection.
- Pay the seat selection fee, if any.
- Complete the seat selection.
- Confirm.
You can also ask the airline executive to assist you in finding better options if the one you want is not available. He will share the details with you if you are eligible for another seat option.
Hawaiian Airlines Seat Selection at Check-in
Seat choice is also available during check-in on your flights. Hawaiian Airlines check-in opens for 24 hours to 60 minutes before the flight’s departure time. So, you can follow the steps below once check-in begins and choose your seats on the plane
- Click on “Check-in” on the Hawaiian Airlines website homepage.
- Enter your last name.
- Use your confirmation code or e-ticket number to continue.
- Retrieve your trip details.
- Look for the Select Seats option and click on it.
- Check the seat map for available seats.
- Select one in your cabin.
- You can also choose other options with extra fees shown as available for you.
- Proceed to check-in and obtain your boarding pass with the airline.
- Complete the process by making the payment.
- Confirm.
You can also check-in through the official mobile app of Hawaiian Airlines or at their airport desk. The airport agents will even help you select your preferred seats on the plane or any available seats that are left, depending on the situation.
Why Can’t I Select a Seat on Hawaiian Airlines?
If you can not select a seat on a Hawaiian Airlines flight, fret not. It is normal for the airline to hold some seats in reserve or, in other words, unassigned up until the departure date. You can get an assigned seat from this reserved seat option at check-in or at the gate when you weren’t able to choose them online.
Remember that the lack of seats does not mean your flights have been oversold or you will be denied to board. Hawaiian Airlines will definitely assign you an available seat. Although the airline will try its best to seat families together, there is no guarantee that you will get a seat with your travel companion.
Types of Seating on Hawaiian Airlines
Hawaiian Airlines has the following seat types for assignments:
- Main Cabin Basic
- Main Cabin Preferred
- Extra Comfort
- First and Business Class
- Seats for Elite members
All these seats are available for you depending on your booking type, your membership status with Hawaiian Airlines, and the time you book and confirm tickets before departure.
What is Hawaiian Airlines Seat Selection Policy?
Before selecting your seats on Hawaiian Airlines flights, take a look at these major rules and regulations below, which affect your selection process. Here is the detailed information on Hawaiian Airlines seat selection policy for passengers:
- Main Cabin Basic customers can not select a seat until check-in.
- Some Main Cabin Basic seat assignments are available at the gate.
- You can only select Main Cabin Preferred (or simply Preferred) seats on some Hawaiian Airlines flights.
- You can not transfer or refund preferred seats. However, refundable fares may offer a seat refund too.
- You can use the Preferred seat fee for a Preferred/Extra Comfort seat on another flight in case of change or rerouting. If no seats are available, you lose the payment, and there will be no refunds.
- One can not use this fee for base fare/First Class upgrade from the preferred seats.
- Hawaiian Airlines can move Preferred seat holders to another seat without notice.
- The airline also offers a refund for the Preferred seat selection to the original payment method if reassigned to a non-preferred or Extra Comfort seat.
- You can not use your seat fare of Preferred seats for upgrading to an Extra Comfort seat. In this case, you can request a refund from the Hawaiian Airlines Consumer Affairs Office after travel.
- The airline will cancel your preferred or extra comfort seat selection if you do not pay.
- If you booked a bulkhead row seat, the airline can reassign your seats to accommodate someone with disabilities.
- You can get a refund for the Extra comfort seat in unplanned circumstances and others.
Exit Row Seat Rules
If you want to book Hawaiian Airlines seats in Exit row, you must meet FAA requirements. In other words, you must be:
- age 15 or older,
- able to assist others during an emergency evacuation,
- not responsible for under 15s,
- able to understand and follow instructions in English to operate the emergency exit.
Bulkhead seat Rules
You may not be able to select a bulkhead seat if you
- are traveling with anyone below 2 years old.
- have a pet in the cabin.
- are someone with seatbelt extension requirements.
The same passengers can not sit in seats with airbag seatbelts. So, if you are selecting your seats on Hawaiian Airlines
Final Words
This is how you can select a seat on Hawaiian Airlines after following a thorough procedure. If you have more concerns about it, you can check with a customer service agent at the airline and confirm seats accordingly. For additional information, feel free to contact the Tripohlz team for assistance.