How To Make Name Changes Or Corrections With Avianca Airlines?

If you find an error in your name or need to modify the format of your name, there’s no need to worry. The Avianca Airlines Name Change Policy allows you to make necessary corrections comfortably. However, the airline generally does not permit name changes on flight reservations after they have been issued. Once a ticket or flight reservation is confirmed, the name cannot be altered. Therefore, you will need to ensure that the passenger’s first and last names match exactly with those on their travel documents when booking a flight. Let’s explore the policy further in this blog.

What Is The Avianca Name Correction Policy?

Since Avianca Flight Tickets do not allow for name changes, it is important to ensure that the name on your reservation matches the name on your passport. However, if you do need to make a name adjustment for your flight reservation, you can request this one time before your travel. You must make your request at least 72 hours prior to your flight’s departure. The following adjustments are allowed under the Avianca Name Correction policy:

• You can request a correction of up to three characters in either your first or last name through our Contact Center.
• If you need to make any additional corrections, you must complete the waiver request form and attach all required documents to support your request.
• For certain name corrections, the airline will not charge any Avianca Airlines Name Change fees.
• If your ticket was purchased through a travel agency, you should reach out to them directly for assistance.
• You can change your name by submitting supportive documents if it is changed due to legal decisions, marriage, adoption, or divorce.
• As per the Avianca Change Passenger Name 24 Hours Policy, you do not need to pay any additional charges to correct your name if you initiate the change 7 days before departure and on the same day of reservation.
• To do this, you will need to cancel your exciting flight reservation and create a new booking with appropriate first and last names.
• You do not need to pay any additional charges if Avianca Airlines changes the last name on the ticket due to miscommunication or a system malfunction.
• Changing your name is necessary if it is incorrect; otherwise, you will not be allowed to board the flight.

Please Note

The Avianca Airlines name change policy allows free corrections for character errors. However, other types of changes may incur a fee based on your fare type, destination, type of changes made, reason behind changes, and many more.

How To Make Changes In Your Name With Avianca Airlines?

Changes in your name can be done in two ways. If changes are limited to characters, you can make corrections by contracting the Avianca Air customer service team. Let’s discuss the process in detail:

For Corrections And Changes Made In Name (Up To Three Characters) 

You will need to communicate with the customer support team to make corrections up to three characters in your existing number. Check the table and, according to your location, make a call to the native call center. Before contacting the concerned team, make sure to share all supportive documents. Continue with the following table to communicate with the Avianca Airlines customer service team:

North America

Canada

United States

Within the United States, Toll-free Numbers

Mexico

South America

Argentina

Aruba

Brazil

Bolivia

Curacao

Chile

Ecuador

Paraguay

Peru

Uruguay

Venezuela

Colombia

Bogota or cell phones in Colombia

Rest of the country

Europe

Spain

United Kingdom

France

Germany

Central America

Costa Rica

El Salvador

Guatemala

Honduras

Nicaragua

Panama

Puerto Rico

Republica Dominicana

For Other Types Of Changes In The Name

To request a name change, you will need to complete the waiver form if you are looking to correct any other aspect of your name. Ensure you attach all required documents and submit your request as soon as feasible. This service is only available for fully unused tickets. Let’s follow the guidelines in detail:

• Head to the Avianca Name Change Form.
• Under the “Select your request” tab
• You will need to select the “Flight changes due to force majeure” option from the dropdown menu.
• Enter your registered email address.
• Under the “Request” tab
• You will need to choose the “Name correction” option from the dropdown menu.
• Enter your booking code.
• Original Flight date.
• Enter your first name.
• Enter your last name.
• Select your Travel date.
• Let us know more details about your case
• Tick the following boxes
• I am of legal age.
• Privacy Policy.
• Attach all required files.
• Review all input and tap on the Submit tab.
• Record the query number; it will help you track requests for future operations.

Please Note

• You need to provide copies of the required documents with the passenger’s details. If the bookings were made through a travel agency, you must contact them individually.
• For changes or corrections needed due to system malfunction or the airline failing to mention first or last name, you do not need to pay any additional fees.

Conclusion

Avianca Airlines has a Name Change Policy that permits you to correct your name for a maximum of three characters. These changes are free of charge; however, you must submit legal documents and request the changes at least 72 hours before your scheduled departure. If you need to make any changes or corrections, you must contact the customer service team to ensure that the modifications are made accurately. Without the correct name on your ticket, you will not be allowed to board the flight by Avianca Airlines.