Hawaiian Airlines Cancellation Policy and Process

How Do I Cancel a Hawaiian Airlines Flight Booking?

Your plans can change without notice, so you need an air travel partner who can look past them and help you arrange your vacations accordingly. Hawaiian Airlines, with its flexible cancellation and flight change policy, helps you cancel or reschedule flights that get affected due to change in plans or sudden emergencies.

If you can not fly with Hawaiian Airlines anymore, their cancellation policy helps you easily cancel your tickets and obtain refunds for easy future bookings. The airline has been dominating the markets in interisland and flights from the US mainland to Hawaiian islands and other Asian destinations. Therefore, its policies and processes suit the customers.

Let’s find out the details of Hawaiian Airlines cancellation rules whether you wish to cancel your itinerary or the airline cancels it.

How to Cancel a Flight Booking with Hawaiian Airlines?

Before we take you to cancellation rules by Hawaiian Airlines, you can take a few minutes to read through the following processes and methods of cancellation. If you are ready to cancel your flights, here are the different methods you can use:

Online Cancellation Via Hawaiian Airlines Website

  1. Open the Hawaiian Airlines website (www.hawaiianairlines.com).
  2. Go to the Manage Flights section.
  3. Click “My Trips.”

Note: If your reservation is cancellable online, you’ll see the cancel flight button

  1. Click the cancel button to proceed.
  2. Follow the screen instructions.
  3. Complete the process.
  4. Confirm cancellation.

Note: Hawaiian Airlines usually does not support online cancellations, but you can still try your luck through its manage booking section.

Online Cancellation Via Hawaiian Airlines Mobile App

  1. Open/ download the Hawaiian Airlines official mobile app.
  2. Go to the Manage Flights section.
  3. Click “My Trips.”

Note: If your reservation is cancellable online, you’ll see the cancel flight button

  1. Click the cancel button to proceed.
  2. Follow the screen instructions.
  3. Complete the process.
  4. Confirm cancellation.

Offline Cancellation Via Hawaiian Customer Service

  1. Call Hawaiian Airlines reservations number.
  2. Dial 1-800-367-5320 and listen to the IVR.
  3. Choose the option associated with cancellation.
  4. Connect with a live agent on the phone.
  5. Explain your situation.
  6. Ask him for cancellations.
  7. Wait for his response.
  8. Put a refund request after you confirm.
  9. Check your email for cancellation confirmation.

Offline Cancellation at the Airport

  1. Visit the local airport of your origin flight.
  2. Find the Hawaiian Airlines reservation desk/ helpdesk.
  3. Consult with him about your query concerning ticket cancellation.
  4. He will assist you with canceling your tickets.
  5. You can also ask him about refunds and get prompt help.

This way, using any available methods above, you can cancel your reservations with Hawaiian Airlines and seek refunds later. If your booking falls under the refundable ticket category, you will get full refunds; however, for others, you may need to pay a fee. Check the detailed policy for cancellation below and understand the ins and outs of fare rules by Hawaiian Airlines.

What is Hawaiian Airlines Policy for Canceling flights?

There can be two different scenarios for flight cancellations with Hawaiian Airlines: Voluntary and Involuntary. The former signifies cancellations done by you of your own accord, and the latter describes cancellations due to the airline’s operations or any uncontrollable weather conditions. Under voluntary cancellations, various rules apply which affect your future trips and refunds. Let’s study them one by one.

24-Hour Cancellation on Hawaiian Airlines

If you are choosing voluntary cancellation, you should try to do so within 24 hours of making a Hawaiian Airlines reservation. The airline has this buffer period, which is totally risk-free, and you can receive a full refund on a single condition that the departure of the flight should be at least seven days apart from the booking date. What happens here is that:

  • You cancel within 24 hours of booking flights.
  • There is no fee for all types of fares.
  • You will get a full refund.
  • The amount goes back to the original form of payment.

Remember that your ticket must be officially booked with Hawaiian Airlines, and no other carrier to complete the cancellation process and get a full refund in this period.

Hawaiian Airlines Cancellation Policy [Canceling Flights Voluntarily]

  • You can not refund a flight after 24 hours of the booking if its nonrefundable.
  • The airline may offer you a future flight credit for the canceled tickets.
  • The flight credit is useful up to one year from the date of purchase for a wholly unused ticket.
  • Partially used tickets also offer you a flight credit after deducting the Hawaiian Airlines cancellation fee. The usage validity of these is also up to one year after the date of purchase.

Canceling Tickets within the Hawaii State

  • The tickets within Hawaii state are not up for cancellation unless you book a new flight within one year from the date of booking.
  • For full refunds, you only have 24 hours after the booking to cancel your tickets.

Canceling Tickets from North America to Japan

  • Pay a 200 USD cancellation fee for flight cancellation with Hawaiian Airlines.
  • No refunds are available for flights after they have departed.

Canceling Tickets from Japan to the USA

  • For adult fare cancellations, you must pay a fee of 30,000 JPY.
  • For child fares, a 22500 JPY fee is applicable.
  • No refunds are available for partially used tickets.

Canceling Tickets from Hawaii to Japan

  • A 250 USD cancellation fee applies to tickets for every fare.
  • No refunds are available for flights after departure.

What is Hawaiian Airlines Cancellation Policy for Award Flights?

If you have award flights booked with Hawaiian Airlines, you can cancel them free of charge within its 24-hour risk-free cancellation policy. However, for flights after the risk-free period, you must pay all the taxes and fees associated with the cancellations.

Remember that although a small amount of miles is charged as a fee or to cover taxes, you can still get some of the accumulated miles back to your HawaiianMiles account. So, feel free to cancel your award/ no cash bookings and get optimal refunds.

How Much is the Hawaiian Airlines Flight Cancellation fee?

Hawaiian Airlines will charge you a small fee ranging from 200 to 250 dollars or their equivalent in your currency to cancel your flights. However, remember that you must clear this payment to confirm your cancellation. If you do not agree with the fee, Hawaiian Airlines will not let you cancel a non-refundable ticket. Check the other payment options and terms before you proceed with the cancellations.

Final Words

By following this process, you can easily cancel your reservation with Hawaiian Airlines. The easy-to-understand cancellation policy of Hawaiian Airlines also aids in the smooth process. If you still have concerns and questions regarding the cancellation rules, you can contact the Hawaiian Airlines team and get reservation help immediately.

Call Us: +1-888-985-0043
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