What is Alaska Airlines Cancellation Policy?

A Complete Guide to Alaska Airlines Cancellation Policy and Process

Alaska Airlines is mainly known for customer satisfaction, and that’s why many travelers book flights with them. If you have already booked or are currently planning to book a flight with Alaska Airlines, you should know about their cancellation policy and process in detail.

No one likes to cancel their plans, but if you have no other choice, cancellation is the only option. However, the flight cancellation process seems a bit complex on the surface. That’s why most of you worry about getting refunds and rebooking later.

Alaska Airlines lets you put those worries aside with its convenient flight booking and cancellation services. Read below to understand how you can cancel an Alaska Airlines flight, its policy for cancellation, and fare rules in detail!

Does Alaska Airlines Allow you to Cancel a Flight for a Full Refund?

Yes, it does. Alaska Airlines permits customers to cancel their flights and receive a full refund, but conditions apply.

  • You may have a refundable ticket, and you must cancel it before departure.
  • Or, you should cancel under the Alaska Airlines 24-hour cancellation rule.

Refundable tickets are flexible, so you can cancel them anytime. To understand the 24-hour rule, you can read the section below.

Alaska Airlines 24-Hour Cancellation Policy

Customers can change or cancel their flights within 24 hours of the purchase and get a full refund under this policy. The airline gives you a 24-hour risk-free period (buffer) after booking to request cancellation of tickets, and it helps you:

  • Get a full refund
  • The amount is credited to your original payment form or given in the wallet.

Important Information about the 24-Hour Rule:

  • Alaska Airlines only refunds the cost of unused tickets.
  • If you have purchased a ticket within 24 hours of departure, standard cancellation rules apply.
  • Saver Fares are also eligible for cancellation and refund under this rule.
  • It may take up to seven business days for the refund amount to be reflected in your account.
  • If you have non-refundable tickets, the refund will immediately transfer to your account wallet.

How Do I Cancel an Alaska Airlines Flight?

To cancel a flight with Alaska Airlines, you can visit their official website or connect with the airline’s customer service department directly. In addition, their mobile app is also an efficient way to cancel tickets. If you are already at the airport, you can even cancel flights with the help of the Alaska Airlines airport desk. Let’s find out the steps in detail:

Online Flight Cancellation Process

  • Open the Alaska Airlines official website (www.alaskaair.com).
  • On the homepage API, click “Manage Trip.”
  • Enter your last name.
  • Also, enter the e-ticket number or confirmation code.
  • Click to continue.
  • Select the itinerary you wish to cancel.
  • Click on the Cancel flight option.
  • Agree to the terms and conditions.
  • Confirm the process by following on-screen prompts.
  • Complete cancellation.

P.S. You can also open the Alaska Airlines official mobile app and follow a similar process through the manage reservations section to cancel your tickets online.

Offline Flight Cancellation Process

  • Call the Alaska Airlines customer service number.
  • Follow the IVR menu to choose a language.
  • Select the number associated with cancellations.
  • Wait to speak to a dedicated representative.
  • Explain your concern.
  • Provide him with your flight information.
  • Give a valid reason for cancellation.
  • He will assist you with the process.
  • The agent will confirm cancellation on the call.
  • Check your email for the cancellation ID.

P.S. Use the link received in the cancellation email to request a refund from Alaska Airlines later.

Alaska Airlines Airport Ticket Cancellation

  • Go to the airport desk of Alaska Airlines.
  • Explain your concern.
  • Provide him with your flight information.
  • Give a valid reason for cancellation.
  • He will assist you with the process.
  • The agent will confirm the cancellation.
  • You can immediately ask for a refund.
  • The agent will put in a request.
  • Based on your eligibility, you will get the ticket refund.

The cancellation process and fees vary based on the type of your ticket. There are also eligibility criteria and charges to consider. Always check with an airline representative before confirming anything.

Alaska Airlines Flight Cancellation Policy 2024

If you want to cancel a flight booked to travel this year, you can do so under the following Alaska Airlines flight cancellation policy:

  • You must cancel flights before the scheduled departure to be eligible for cancellation.
  • Customers with non-refundable tickets are not eligible for a refund after 24 hours of the booking.
  • You can receive a credit minus the cancellation fee (if it exists) in your wallet for non-refundable tickets.
  • Alaska Airlines has offered a peace of mind waiver since 2021, which allows you to cancel your main cabin and above flights free of cost.
  • Any saver fares bought on or after 19 July 2023 will offer a 50% e-credit if canceled at least 14 days before the departure date.
  • The peace of mind fee waiver, however, only applies to certain tickets with a 13-digit number beginning with 027 (Alaska Airlines’ code).
  • Tickets that do not have a number starting from 027 are probably from different airlines, so their policy for cancellation will apply instead.
  • Cash refunds take up to 20 business days to reflect in your account, whereas credit card refunds take up to 7 business days.
  • Flights booked through a travel agent can be canceled only through their official channels.
  • Even if your ticket is not eligible for refunds, you may still cancel it to clear the service requests to help airlines make seats available for other standby requests.

Remember that the 50% credit will be issued for Alaska Airlines saver fares when you cancel them after 24 hours of the booking, and there is still a minimum of 14 days remaining until departure.

How do I know my eligibility for an Alaska Airlines refund?

When you wish to cancel your Alaska Airlines flights and expect a refund, you must consider the following eligibility criteria for your reservation:

  • It should be a direct booking through Alaska Airlines official channels.
  • You may not ask to cancel saver fares after 24 hours of the booking time.
  • The ticket should not contain a government fare.
  • A wholly unused ticket should not be over one year away from the date of the original booking.
  • A partially used ticket should not be more than one year from outbound travel dates.
  • You may not try to cancel a group booking as it contains an extra charge and thus a partial refund.
  • A vacation package is also not eligible for a full refund.

If the above criteria are met, you can get a refund from Alaska Airlines or credit in case of nonrefutable tickets. Contact the dedicated team via the Alaska Airlines cancellation phone number to understand this more deeply.

Final Say

It’s easy to cancel flights with the right knowledge of Alaska Airlines cancellation policy and process. If you still need help canceling your Alaska Airlines tickets, we recommend you speak with an airline representative to get the desired help. If there is any confusion about the given process, connect with our Tripohlz team to clarify your doubts.

Call Us: +1-888-985-0043
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